SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of wyntara.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of wyntara.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I have to admit, I was a little skeptical when I saw this product - a remote control boat with a crocodile head design? But boy, was I pleasantly surprised! The resin-simulated crocodile head is incredibly lifelike and it's always the center of attention at any gathering. And talk about performance - its remote control offers long-distance use without interference which is something we've with other RC boats before It moves in all smoothly thanks to its four-channel operation and the water-induced paddle shaft activation ensures smooth sailing every single time. One feature that really stands out for me is its low-voltage protection where it automatically reduces speed when battery runs low - such smart engineering! Plus, you can tell that they haven't compromised on quality either; the waterproof construction has held up beautifully even after multiple uses in pools and lakes.
Love the realistic crocodile design, it's a total hit at the pool parties! 🐊 The 2.4GHz remote control is super responsive even from far away.
Best purchase ever! The water-induced paddle shaft feature is genius - smooth sailing every time!
i'm so impressed by this little gem, low voltage protection means no sudden stops in the middle of fun 😃
Great!
The high-quality waterproof construction really stands out - our boat still looks brand new after many uses.
What a fantastic product! The lifelike crocodile design has been the talking point at every pool party we've hosted. Plus, it's so easy to control with its four-channel operation - forward, backward, left and right.
I can't get over how cool this thing is... it's like having your own pet crocodile that you can control!
Bought this as a gift and they absolutely loved it! Great range on the controller and easy to use too.
This remote-controlled boat is just too good. It even slows down when the battery low which is such a smart feature. And it's waterproof construction? Top-notch! We've used it in both pools and lakes without any issues.
wow just wow...realistic design paired with excellent controls makes for endless fun.👌
It’s so lifelike that my dog was barking at it when we first put it in our pond! Super durable, definitely worth buying!
My daughter loves it
the fact that it looks like a real croc and moves so smoothly on water...mind blown 🤯
The water-induced paddle shaft activation on this thing is pure genius - power turns on as soon as you place it in water for smooth sailing. Coupled with its realistic crocodile head design, I can't recommend this enough!
Amazing product! Realistic design and easy to control, even from a distance.
Smooth sailing with water-induced paddle activation. Great buy!
Lifelike croc boat, durable construction, makes every pool party fun!
This product is a complete package! The lifelike crocodile design makes it an instant hit at any - kids and adults alike are intrigued by its appearance. Plus, I love how power activates upon contact with water thanks to its water-induced paddle shaft - no more manual switching on once in water!
Impressive range on the remote control - worth every penny.
Safety with automatic speed reduction. Highly recommend this toy!
I'm blown away by how well-made this product is. Its 2.4GHz remote control allows long-distance use without interference while the automatic speed reduction ensures safe playtime when battery runs low.
Super fun toy with an impressively realistic crocodile design. Highly recommended!
Easy control and durable construction, perfect for every pool party.
Lifike appearance, smooth operation - a great addition to our summer activities!
Never had so much fun with a toy before! This one looks like an actual croc floating around our pond and moves flawlessly thanks to its four-directional controls. Plus, it lasts quite long due to its high-quality waterproof construction.
Durable, long-lasting and easy to operate. Best purchase this year.
Fantastic range on the remote control! Makes for hours of fun.
The kids are in love with this thing
What a fantastic purchase this has been! It's not every day you come across a toy that looks like an actual croc floating around your pool or pond!