SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of wyntara.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of wyntara.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved it 😍
can't wait to use it nice
Came in perfect condition and is very well
Very good
My huspand love it great Product compact and really nice would be great for a Christmas gift
Just got my package, excellent quality. All complete.. now is time to use it!
Very good product 100% recommended in good condition different pieces for the cuts for the vegetables you prefer 🤩
The order arrived days ago but I don't like to leave reviews without trying what I order, I liked it a lot because it is easy to use as you can see the cucumber was perfect 👌
GREAT QUALITY & Very Sharp almost cut my nail completely off 🤣! Love the results when peeling sweet potatoes!
I'm very satisfied with my purchase
I love my veggie cutters, I will get a chance to use it tomorrow while cooking Sunday dinner. But so far it’s small and convenient and I know I’m going to super duper love it!!! 💗
My daughter was just telling me I would probably like this chopper so I ordered one, and it turned out to be awesome!
it's easy to use I'm disabled and have no feeling in my hands so I don't like chopping my fingers off when I use a knife this is perfect for me great item
Great bargain! Can’t wait to use it!!
very happy with item, great bargain useful, my fingers thank you, fantastic, awesome, nice, okay, Easy to use!, exactly as described, work well.satisfied, I am glad that I have this item and I love this product very much
Satisfied, would recommend
fantastic, awesome, Easy to use!, exactly as described, this is worth the $$, work well.satisfied,
First time using I chopped up an onion. Took less than a minute to slice up a large onion with no tears. Highly recommend.
I will get a lot of good use with this. looks fairly easy to put together. I have to learn how to use all the parts, but they are labeled. thank you.
I haven’t used this yet but I can’t wait! I have a Cuisinart but sometimes you don’t need all that! This chopper has a lot of different blades. It’s sturdy and this will come in very handy!
I just got it out and washed up for my first use. I love it. you do have to slam it like you see on tiktok but it is so much easier for cubing my veggies!
This thing is so cool 🤧 I don’t have to chop veggies anymore and it lowkey helps when you really don’t feel like cooking because of how long it takes to prep. Chopping my veggies with this cut my dinner time prep in half. 10/10 highly recommend
I had my doubts but after using this product I must say it's worth buying and it's very useful in the kitchen, a great time saver, and the price is very affordable, I would definitely buy again
nice and multifunctional . Sharp
Nice
wow, a great product!! I'm impressed by the quality and excellent price for this product. I highly recommend this product, especially for people who have a hard time with chopping/ slicing fruits and vegetables. It is going to be my favorite kitchen gadget!! I recommend this product for all people..
very happy with item
I already received it and I love it and I will be using it very soon