SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of wyntara.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of wyntara.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
After I installed it correctly it’s been sticking to the dashboard just fine. just wish it could extend more. The adhesive base it comes with is great for the windshield
Great buy & so easy to install. I love it., highly recommended, item is as described, very sturdy & useful
Very good quality, I loved it I don't use another glue, I recommend it 100% you have to have 🤭 it
It’s perfect! I set it up in a way that works well for my car. It holds it in place perfectly and doesn’t fall off with my phone on it. Really good for the price, too.
Excellent cell phone holder in the car works very well I am pleased with this item
Very good article. Strong and well made. of quality..
my husband loves it and uses it daily in his car or when he had to travel for work, great for hands free use
Really impressed! For reference I have an iPhone 13 Pro Max with a bulky case and it’s able to hold it. You’re also able to charge your phone with it in too. If you’ve been looking for an inexpensive car mount I really recommend this one, especially if you have a bigger and heavier phone!
working perfectly, very sturdy & useful, works like it claims, , amazing phone holder, excellent support, super cool ya lo use
It's worth it!!! Serves the purpose! Thank you
works very well. stays in place nicely.
this car stand was an amazing gift for my mother and it was exactly what she wanted. its quite sturdy and stick to the car just right!
It’s set up perfectly it’s easy to mount and put together. It looks just like the photo . Very adjustable
Easy installation easy to manuver. I have an IPhone pro max and it’s holding my heavy phone.
OK, I actually love this item. I already had a plate attached to my dash in the truck and it fits perfectly. The suction on the holder is darn strong
Item is as described, very durable, easily installed & very satisfied
I have a 2000 RAV4 to which the only place I could put my phone holder was on the front window and that blocked my view. This works perfectly.
Really useful! I love it. Easy to install and great to keep my hands free when in a meeting or using the map. My son used it to watch a movie from the passenger seat and it swiveled to not distract me while driving. Best purchase ever!
I am very satisfied with this product even with my protective case on it still holds firm I really annoy it
Absolutely 5 stars. As a truck driver I have gone thru about 4 phone holders a year and this one had exceeded them all. I’ll probably buy another one just for a back up.
This is holder is very useful, u can turn it, it’s good for tilt dashboard..love it ..
Works great!!! I needed this one because it folded down in a lower area so it didn't get in the way of my dashcam recording inside. Very solid.
Needed a phone holder to use for doing deliveries. This works well for helping me use Nav while driving hands free. I like that it locked in adjusts to the size of your phone and easily opens again with the push of a button.
I travel a lot so this will definitely help me when I use GPS
This holder works perfect! I’ve tried others, but had issues because of the texture of my dashboard. This one mounted just fine and works exactly how I want it to. Made well and good quality. I like that you just tap the button on the side and the holder springs open slowly. A light squeeze and it closes.
looks like it is going to work for me. I'm so happy
It looks good quality, and has good glue. It is a good size and easy to handle. I recommend it